Helping your business and facilities run at peak performance

We help you drive the outcomes that matter most in your buildings. Our experts support your teams throughout the design and installation processes, ensuring that together we deliver optimum solutions for creating comfortable and sustainable outcomes.

Our service experts are at the forefront of industry-leading field and digital practices from installation supervision, through start up and commissioning, operating and maintaining, optimisation, upgrade and retrofit. This all-encompassing lifecycle of services enhances building and asset value by improving safety, productivity and sustainability, thereby optimising the total cost of ownership.

Service Agreements

We help you by providing OEM planned maintenance schedules and a wide range of service support options to ensure optimum operational performance, efficiency and reduced cost of ownership throughout Europe using our own trained and experienced technicians. In this way Johnson Controls strive to provide the ultimate in peace of mind for our many customers throughout the APAC and SEA region

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Unplanned Maintenance

  • 365/24/7 emergency service
  • Guaranteed call back by an expert
  • JCI labour and genuine spare parts
  • Fast response time
  • High first time fix rate
For more information on unplanned maintenance, please contact us.
Two technicians working on an electrical panel

Planned Maintenance

  • Technical support (Normal working hours)
  • Periodic inspection / maintenance OEM schedule
  • JCI labour & genuine spare parts
  • Consumables included
  • Asset management for single/multiple sites/units
For more information on planned maintenance, please contact us.
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Predictive Analysis

  • Predictive analytics, reporting,  maintenance plan optimisation
  • 365/24/7 proactive operating & predictive analytics, notification and health reports from Johnson Controls experts
  • 365/24/7 data aaS & email notifications for equipment operating alarms
For more information on connected solutions, please contact us.
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Diagnostic Solutions

  • Periodic equipment condition assessment
  • Oil analysis
  • Vibration checks
  • EER / COP
  • Thermography
  • Eddy-current
  • Water analysis
For more information on connected solutions, please contact us.

Repairs, Parts and Training

Our major investment in locally stocked OEM spare parts means we deliver industry leading response times through our own network of Service Technicians offering 24/7 availability.

Technician inspecting compressors

Repairs and Overhaul

  • Local and pan-European service capability
  • Industry-leading first time fix rate
  • More than 700 Johnson Controls trained technicians
  • Labour guarantee
  • Available 365/24/7 to support your business
  • In-country workshop facilities offering complete overhaul of all makes of compressors with fast turnaround 
For more information on repairs and overhauls, please contact us.
Local parts for Industrial Refrigeration products by Johnson Controls


  • Local parts stock means reduction in downtime and improved productivity
  • Higher operating efficiency of our genuine parts ensures lower energy consumption
  • Our genuine parts provide a longer service life cycle 
For more information on spare parts, please contact us.
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  • Our full range of synthetic oils are designed for refrigeration use
  • By using our oil demister kits, we can reduce oil consumption and waste delivering a positive environmental impact and reduced cost
  • Oil diagnostic capability 
For more information on our range of synthetic oils, please contact us.

Upgrade and Retrofit

We have a complete range of options that improve the lifecycle of your equipment and enhance overall operational performance and reliability. Improve safety, productivity and sustainability with smart enhancements.

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  • Our retrofit solution replaces legacy equipment with efficient, reliable equipment
  • Improves performance of your refrigeration setup
  • Allows for technology updates and capacity expansion
For more information on connected solutions, please contact us.
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Energy Efficiency

  • Our products maintain efficiency of your ammonia refrigeration plant
  • Chiller plant optimiser improves compressor efficiency
  • Chiller plant controller software improves energy efficiency
For more information on connected solutions, please contact us.
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Connected Solutions

  • Our connected chiller solutions provide increased up time and complete peace of mind
  • Reports give meaningful analysis to allow for optimal chiller performance
  • Critical temperature monitoring 
For more information on connected solutions, please contact us.
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Regulation and Compliance

Our in-house specialists provide on-site training to help optimise the efficiency of your equipment
For more information on regulation and compliance, please contact us.

Other OEM Maintenance

We can service and maintain any machine from any manufacturer using OEM maintenance schedules and spare parts fitted by our own network of more than 700 highly skilled and experienced service technicians throughout Europe.

Engineer in a safety helmet looking at a tablet


  • More than 50 years servicing and maintaining industrial refrigeration across all industrial sectors
  • Our deep industry expertise and more than 700 technicians means we create solutions to optimise your production
For more information on connected solutions, please contact us.
Worker in safety gear at a power plant


  • More than 700 Technicians throughout Europe
  • Major investment in original spare parts in local stocking locations
  • 365/24/7 availability
  • Industry-leading first time fix rates
For more information on our OEM capabilities, please contact us.
Frog's eye view of high-rise buildings


  • Food and beverage
  • Chemical and petro-chemical
  • Utilities
  • Distribution and storage
  • Pharma and healthcare
  • Leisure and sports
  • Other critical industries
For more information on connected solutions, please contact us.

Rental Solutions

It is essential for critical operations such as process cooling to have a backup plan. Our temporary temperature control services ensure uninterrupted business operations.

We ensure your temperature control process operates smoothly anytime, anywhere from emergency needs to contingency planning.

Rent directly from an OEM and get access to our wide offering of rental equipment.

We offer tailored solutions adapted to any budget.

A yard in an industrial facility, with a carton bearing the Johnson Controls logo

Contact us today to discuss your Industrial Refrigeration requirements with a Johnson Controls expert

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